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How to Create an Effective Job Application Format

In the modern hiring landscape, a job application form is more than a document — it’s the first point of engagement between an organization and its future talent. Whether you are recruiting a storekeeper, merchandiser, or office executive, your job application format must be structured, compliant, and candidate-friendly.

This article expands on that foundation — guiding HR professionals on how to design an effective application form that meets legal, digital, and generational standards, particularly for Gen-Z applicants.


In Sri Lanka, many employers still use outdated or inconsistent application formats, leading to incomplete data and compliance issues.
A proper format ensures:

  • Uniform information collection across departments
  • Transparency between HR and candidates
  • Legal compliance under the Shop and Office Employees Act (1954) and Wages Board Ordinance (1941)
  • Ease of digital recordkeeping

Nearly 72% of Sri Lankan employers stated that a clear and standardized application form improved hiring speed and reduced onboarding errors.


A professional job application should cover six key sections — most of which are already reflected in your attached Sinhala document.

a. Personal Information

This includes:

  • Full name (with initials)
  • NIC number or passport ID
  • Address (permanent and current)
  • Contact numbers (mobile, WhatsApp, landline)
  • Email address

Tip: Offer both Sinhala and English formats, as bilingual applications improve accuracy in local recruitment.

b. Employment History

List previous employers, designations, and service durations. Include a “reason for leaving” field.
This helps HR identify career stability and performance patterns.

c. Educational Background

Cover both academic and professional qualifications. For apparel or logistics industries, include NVQ levels or specialized certifications such as Textile Technology, Supply Chain Management, or Occupational Safety.

➡️ External Source: TVEC Sri Lanka – Vocational Qualifications

d. Emergency contact Details

Two emergency contact details or Family details are standard. The form should capture:

  • Name, Relation
  • Contact number or email
  • Address

e. Signature and Declaration

Include a statement where applicants confirm that all information is accurate, along with:

  • Applicant’s signature
  • Date

f. For Office Use Section

Includes HR evaluation fields such as:

  • Interviewer’s name
  • Selection status (Selected / Pending / Not Selected)
  • Salary breakdown (Basic + Allowances)
  • Date of joining and designation

This “for office use” section helps standardize HR documentation and avoid post-hiring discrepancies.


To appeal to Gen-Z and younger applicants, who prefer quick digital interactions, companies should adopt e-formats:

  • Convert your PDF or paper form into a fillable online format using Google Forms or Microsoft Forms.
  • Enable mobile compatibility, as 80% of Gen-Z applicants apply via smartphones.
  • Add a progress bar or auto-save feature for longer applications.
  • Offer an optional upload field for CVs, NIC, and certificates.

➡️ External Source: ICTA Sri Lanka – Digital Workforce Strategy 2024


A Sri Lankan job application format should comply with:

  • Data Protection Act, No. 9 of 2022 — Employers must obtain consent before storing or sharing applicant information.
  • Shop and Office Employees (Regulation of Employment and Remuneration) Act, 1954 — Ensures fair recruitment and employment practices.
  • Factories Ordinance, 1950 — For industrial roles, medical fitness details can be requested under safe employment provisions.

Best Practice: Add a short privacy statement at the bottom of the form, such as:


Below improvements can enhance readability and inclusivity:

AreaSuggested Improvement
LanguageAdd English version for wider candidate reach
FormattingInclude separate HR notes page
Gender/Marital InfoKeep optional for equality compliance
Salary SectionReplace with drop-down or digital auto-calculation
Reference SectionAdd QR code link for digital verification

Visual enhancements like company logo, clear section headers, and consistent font size make the form more professional and engaging.




Beyond design, HR teams must be trained to handle applications professionally:

  • Store applications securely (digital folders, password-protected drives)
  • Acknowledge receipt to applicants — even automated responses build goodwill
  • Review and score using objective criteria (qualification, experience, soft skills)
  • Maintain a candidate database for future vacancies

Mr. Wajira Fernando

Mr. Wajira Fernando

Group Manager - Human Resources

Puwakaramba Group of Company


Quick Facts

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1.6 million+
Private sector employees in Sri Lanka use standardized HR documentation.
72%
Employers improved hiring accuracy with structured application formats.
80%
Gen-Z candidates prefer to apply digitally, not via printed forms.
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